Terms of service

Wot Ma Like Ltd consists of the following brands:

Greater Manchester (North Divide), Newcastle (Geordie Mugs), Liverpool (Scouse Stuff), Northumbria (Canny Good) and Cumbria (Wot Fettle) Mam Cards & Gifts, Wotmalike (Multi Brand) Yorkshire Yorkshire and Charlton Hall Designs.

Company registration number: 8430962 registered in England & Wales

Our VAT No 158464775

Wotmalike Ltd
Co The Storage Place
Brewery Lane
Gateshead
Tyne & Wear
NE10 0EY
Email: info@wotmalike.co.uk

Calling us
All UK calls to us are charged at your local rate (from a BT landline) .The tarriffs for calls are as follows (based on calling from a BT land line) :- Weekend Daytime 2.04p per minute, Weekday Evenings 0.51p per minute. To comply with Ofcom regulations changing to 0345 2570267 is local rate call (same as calling an 01, 02 number from both land lines and mobiles).

Shipping Details
United Kingdom - Postage is free for all items.

We endeavour to dispatch orders the next working day after they are received but we cannot guarantee this. Please allow 2-3 working days for United Kingdom deliveries.

Non Collection of Items from Sorting Office
Please make sure that you supply us with a suitable address for delivery. If you are not available when an order is delivered a card will be left.
It is your responsibility to collect any orders from your local Sorting Office within 18 days. Once orders are returned to us we will recharge postage for return delivery, or if a refund is requested we will refund the cost of the item only.

Overseas Orders
Your postage will be calculated at check out according to the postage rates for your country.

Purchase Details Retail
Online Orders - Enter quantity. Click 'Buy Now' button to select item. Click 'Continue Shopping' or 'Checkout'. At Checkout choose either Payment by Card or Invoice. If you choose Payment by Card enter further details as requested to proceed with order. If you choose Invoice simply give us a call on 0345 257 0267 to arrange Bacs, Cash or Cheque payment.

Wotmalike Ltd take Online Payment with most Debit/Credit cards including American Express through Sage Pay.

Phone Orders: On receipt of a phone order, payment by Credit or Debit Card will be taken over the phone and processed through Sagepay. Payment by Bacs, Cash and Cheque can also be arranged.

Orders will be dispatched on receipt of payment and an invoice will be included with your items.

Cards we accept: American Express, Debit Mastercard, Electron,JCB, Maestro, Mastercard, Pin Train, Solo, UK Maestro, Visa and Visa Debit.

We do not charge for any item unless it is ready to ship.

All goods remain the property of Wotmalike Ltd until paid for in full.

Back Orders Retail
If your items are not in stock we will back order for you. We will contact you should this situation arise. You will have the option to cancel your order if
you wish to do so. We do not charge for any item unless it is ready to ship.

Tax Charges Retail
All prices shown on this retail website are inclusive of VAT.
Our VAT No 158464775

Wotmalike Ltd take Online Payment with most Debit/Credit cards including American Express through Sage Pay.

What is Sage Pay?
Sage Pay is the fastest growing independent payment service provider (PSP) and is a division of business software company Sage, one of the UK’s most trusted business brands. They process over 4 billion secure payments each year, for over 30,000 + UK businesses of all sizes. Sage Pay keeps the money moving and tackles online card fraud, insuring that the payment process is safe and easy for you — our customer.

Making it safe to shop online
By using Sage Pay, Wotmalike Ltd is ensuring that your card details are not compromised. At Sage Pay they encrypt every transaction to the highest global standards. The secure systems are scanned and audited regularly by one of the world’s leading Qualified Security Assessors (QSA) so that you can be confident about using them to make a secure payment online.

Sage Pay also automatically provides all of it customers with fraud prevention tools — what that means for you is that if your card has been compromised somewhere else, their e-tailers are using technology that will help to prevent your details from being illegally used this site or any other.

Credit Card Security
We accept Visa and MasterCard credit card payments in pounds sterling.
We process your credit card information online or via the phone NEVER email us your card details.
Once the purchase process is complete we DO NOT hold your card details anywhere in our records.
Payments to Wotmalike Ltd will appear under Wot Ma Like Ltd on your statement.